Documents

report 2 pages

Also attached to this agenda item: Q1 FY 2023 Clerk Q1 FY 2023 DPW Q1 FY 2023 Finance Q1 FY 2023 Justice Court Q1 FY 2023 Parking Q1 FY 2023 Police Q1 FY2023 Engineering Q1 FY2023 Recreation

Date: To: From: RE: September 15, 2022 Mayor Pugh and Board of Trustees Emily Mancini, Assistant to the Village Manager Quarterly Report – Manager’s Office For the first quarter period of FY 2022-23, the Manager’s Office has been continuing to grow its online repository of records and forms, as well as the Village’s social media presence. The following were received during the first quarter of FY 2022-23 via SeamlessDocs: Form Name New Submissions (June 1 – August 31) Residential/Business Alarm Permit Application Bill Email Form Change of Address Form Community Event Form Dog License Renewal Form Dog Park Permit Form DPW Metal Pickup Form DPW Services Request Form Employment Application Freedom of Information Request Form New Owner Information Form Park Pass Form (Senior and Non-Senior) Recycling Bin Request Form Residential Parking Permits Seasonal Parking Permits Weekend Parking Permits Spring/Summer Recreation Registration Form (Senior and Non-Senior) 810 online submissions were received for the above forms via SeamlessDocs in the first quarter period of FY 2022-23. Seamless Docs was, and continues to be, a common way for residents to quickly and easily complete a variety of tasks with the Village. Pushing the availability of these forms on social media has played a big part in increasing their usage. The Village’s social media engagement continues to grow. The following were our statistics at the beginning and end of the quarter: Users as of 6/8/22 Users as of 9/2/22 % Change Facebook Follows 3,952 4,049 2.5% Twitter Follows 2.6% Instagram Follows 1,663 1,735 4.3% The Village currently has 11 email subscriptions available to residents to keep abreast of village news and information. The total subscribers for each of these subscriptions is as follows: Subscribers YTD Field Closings Village Newsletter Village News & Announcements Recreation News & Announcements Seniors News & Announcements Snow Alerts Board of Trustees Agenda Planning Board Agenda Water Control Commission Agenda Waterfront Advisory Committee Agenda Zoning Board of Appeals Agenda These increases can partially be ascribed to the Village’s continuing efforts to subscribe residents, such as through flyers located at the counters of the Recreation Department, Engineering Department and the main office. Another factor is the use of social media in making people aware of these services. The Village sent out about a total of 63 emails on the Village news list for the fourth Quarter. The Village Manager’s office also compiled two newsletters during this period. The newsletter is now being delivered to over 2,900 individuals via email and approximately 100 via U.S. Mail for residents without Internet access. A limited supply of newsletters is printed and available at the office counter. During the first quarter of the fiscal year, the Village Board held a total of 6 regular meetings, 3 work sessions and two executive sessions. A total of 51 resolutions were adopted by the board. If there any questions regarding the information compiled in this report, or if you have a suggestion as to what other information can be included, please do not hesitate to ask.