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Fig. 35. Routing of a Letter Through the Adjutant General's Office Requesting the Discharge from the Army of an Enlisted Man in Recruitmg Service, Contrasted with the Routing Proposed by President Taft's Commission on Economy and Efficiency

By referring to the horizontal scale and to the vertical scale the steps can be studied either by departments or by operations

In Fig. 35 is given a convenient method to show the routing of papers through a large office, together with the operations through which these papers must pass. Across the top of the chart is a scale of departments. The circles drawn immediately below the space for

SIMPLE COMPARISONS 35

any department on the upper scale show that the papers receive some action in that particular department. At the right is a scale showing the nature of the work done in each of the departments. The chart is drawn on the basis of the intersection of vertical lines downward from the names of departments and horizontal lines through the names of the operations given at the right. Arrows joining the various circles then give the routing of the papers through the whole of the journey. The comparison of the existing routine with the proposed routine can be seen by considering the solid lines and the dotted lines and by comparing the two distinct columns or lists at the right. Thirtynine operations may be counted in the present arrangement against five operations in the proposed arrangement. Though the drafting and the detail arrangement of this chart could be improved, the general scheme is nevertheless worthy of attention.